Category: Voice of Customer

High-Impact Marketing: Rock Creative Pre-Testing!

Prologue. Recent Conversation with CEO B: Me: I saw your ad at the airport the other day. I have a sense for your challenges ...
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Six Nudges: Creating A Sense Of Urgency For Higher Conversion Rates!

By every indicator available, ecommerce is continuing to grow at an insane speed. Although it may seem impossible to imagine with ecommerce already totaling ...
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Unsexy Fundamentals Focus: User Experiences That Print Money

Like me, I’m sure you are working on complex challenges when it comes to data. Multi-petabyte data warehouses. Multi-touch, cross-channel attribution analysis. Media mix ...
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Smarter Survey Results and Impact: Abandon the Asker-Puker Model!

Today’s post comes from a source of deep pain. Analysis Ninjas are valued less than I would prefer for them to be. The post ...
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Suck Less | A Plea For User-Centric Design: Powered By You!

Analysts, honestly, make the world go round when it comes to any successful business – yes, data is that important. As you might expect ...
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7 Incredible Web Design, Branding, Digital Marketing Experiences

We are surrounded by incredible digital experiences. Masterful design, branding and marketing. Yet, it would be fair to say we are also drowning in ...
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Dear Avinash: Attribution Modeling, Org Culture, Deeper Analysis +++

A couple weeks back I’d requested the nice folks following me on Google+ and Facebook to submit their most important digital marketing and analytics ...
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Web Analytics Consulting: A Simple Framework For Smarter Decisions

As I’ve gotten older I’ve come to appreciate the value of frameworks a lot more. When we are young, the answers to everything are ...
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You Are What You Measure, So Choose Your KPIs (Incentives) Wisely!

Just like Yahoo! News, the BBC site uses display advertising to monetize its content (outside the UK, at least). But when you click Next ...
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Google Analytics Tutorial: 8 Valuable Tips To Hustle With Data!

It is painfully heartbreaking to realize that a very small tiny number of people who have access to web analytics tools actually use them. ...
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Avinash Kaushik

Bestselling Author, Analytics
Chief Strategy Officer, HMM

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