Tag: customer centricity

Smarter Survey Results and Impact: Abandon the Asker-Puker Model!

actionable web analytics analytics insights
Today’s post comes from a source of deep pain. Analysis Ninjas are valued less than I would prefer for them to be. The post ...
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Two Amazing Bar Charts: % Content Consumption, % Share of Search

actionable web analytics advanced analytics
Would you believe me when I say that your digital analytics data –, from Google Analytics or WebTrends, et. al. –, might be hindering ...
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Avinash Kaushik

Bestselling Author, Analytics
Chief Strategy Officer, HMM

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