What Makes A Great Conference? Lessons From Shop.Org.

One of life's wonderful joys is the opportunity to speak at a conference. It is an experience to stand in front of a crowd (remember I am an introvert!) and speak about something I am passionate about. Late last week I gave the keynote at the shop.org merchandising event in San Diego. Usually after a […]

Web Analytics: An Hour A Day

I am thrilled to say that my book Web Analytics: An Hour A Day has been published and is now widely available. Thrilled is perhaps understating it, I am giddy like a schoolgirl. There I said it. It has been such an amazing journey to write the book, and for it to come up almost […]