Dear Avinash: Top Web Analytics Questions, Twitter Edition

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When in doubt, ask your customers to help you. I am quite fond of saying that in the context of using methodologies like Surveys and Experimentation and Testing in service of improving web experiences. Today I used that idea in a different context, ask you what was top of your mind so I could try […]

Actively Avoid Insights: 4 Useful KPI Measurement Techniques

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Yes. I noticed the slightest hint of sarcasm in the title of this post. This post covers four commonly used measurement techniques that 9 times out of 10 work against the evolution of Reporting Squirrels into Analysis Ninjas. I'll also admit that most of the times when I encounter them I might think slightly less […]